Your privacy is important to us. This policy explains how we collect, use, and protect your personal and business data when you use Good Time Blues’s analytics subscription service.

What we collect

We collect only what’s necessary to provide our analytics and support your experience. Here’s what we may collect:

• Contact details for account setup and communication.
• Business information for custom analytics and reporting.
• Usage data to improve platform performance and support.
• Feedback or survey responses to refine our services.

How we use your data

We use your information to deliver analytics, improve our services, and provide support. We always explain why data is collected and how it helps improve your experience.

• Deliver analytics reports and dashboard features.
• Provide technical support and service updates.
• Analyse usage trends to refine our platform.
• Contact you for feedback or service-related updates.

Legal basis for processing

We only process your data when we have a legitimate business reason and always in line with applicable law.

Our legal basis for collecting and processing data includes fulfilling service contracts, complying with legal obligations, and improving our analytics platform. We do not use your information for unrelated purposes.

When we share data

We only share your data with service providers who help us deliver the analytics service. These partners are required to handle your data securely.

• With cloud platform providers for secure data storage and delivery.
• With analytics tools that help us review and improve service quality.
• With support providers to resolve technical or account issues.

How we protect data

Your data is protected by encryption and strict access controls. We comply with Australian privacy regulations, updating our practices regularly to reflect the latest standards. Only authorised personnel can access client data, and we never sell or share it outside necessary service providers.

Your rights

Australian law grants you certain rights regarding your data. Here’s what you can expect as a subscriber:

• Request access to your personal data at any time.
• Ask us to correct or update your information if it’s inaccurate.
• Request deletion of your data, subject to legal requirements.
• Withdraw consent for non-essential data uses.

Cookies used

We use cookies to enhance site performance, provide analytics, and remember your preferences. Some cookies are essential for secure access, while others support usage analysis.

Cookie details Cookie details

Contact us

If you have questions about your data or privacy while using our analytics service, please get in touch using the details below.

Policy updates

This policy may change as our services or regulations evolve. You’ll find the most current version and change date here.